Global Network Operations Centre

The Bhojpur Consulting yields economies of scale with regard to Network Management operations on behalf of telecom operators or large enterprises by utilising shared facilities, technology infrastructure, platforms, software, services, and pool of technical experts applying TM Forum's eTOM Framework in a multi-tenant hosting and service delivery model. Our key objective is cost reduction without compromising on the quality of service. It requires a transformation initiative that impacts legacy systems, processes, people, and culture.

• Topology Management
• Fault Management
• Performance Management
• Service Management

We offer global network operations centre (G-NoC) outsourcing services to customers, which is kind of consolidation of several NOCs into single unified environment. It connects with telecom networks, operations support system (OSS), element management system (EMS), multiple NOCs, and operates from a centralized location. Currently, our G-NoC operates from following locations:

• Pune, India
• Chennai, India

It features all standard terms of network monitoring, testing, control, and support services to run their network smoothly.

• ArmorPoint
• Auvik
• CineMassive
• Prysm

Tier-I support includes Service Desk that handles all customer complaints, service requests, etc.

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Tier-II support includes Network Support & Operations that handles alarms, incidents, etc.

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Tier-III support includes troubleshooting DevOps team.

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The following are key features of our G-NoC services:

• Surveillance Monitoring
• IT Ecosystem Management
• Incident Management

Such engagements could be on a long-term basis only. Please feel free to contact us directly, if you have any queries further.